After analysing the organisation’s website and social strategy, we put together a schedule for a workshop and training day with NMC Venue’s marketing team.
During the workshop, we delved into the organisation’s target audience, defining personas and pinpointing their goals and objectives to help focus messaging and marketing activity. In addition, we identified the value that NMC Venue delivered to attendees in terms of service and approach. From there, we were able to conduct a wholesale review and analysis of their marketing activity, making recommendations across every area.
For example, to increase the effectiveness of the venue’s website, we recommended updating the copy to include customer-centric messages. In addition, we advised on strategies to increase social engagement across Twitter and LinkedIn, and suggested other tactics to spread awareness among local businesses.